(4.7 / 5)1583+ Ratings

Longhorn Steakhouse Reviews

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Overall Rating

4.7
8 Reviews
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About Longhorn Steakhouse

LongHorn Steakhouse is a casual dining steak restaurant that serves the highest quality beef, ribs, chops, chicken, and more. The restaurant is known for its steaks, which are done right and are never more than a tap away with the LongHorn app. The restaurant also offers curbside pickup services. Customers can view the online menu, add their favorites to the cart, and pay online through the website, app, or via phone. When customers arrive, the team brings the order out with no signature required. This service is part of LongHorn's commitment to being a safe and reliable option for customers, whether they're dining in or ordering To Go. The restaurant also offers a variety of menus like Lunch, Dinner, Kids, or Specials for online ordering. Customers can browse appetizer and entrée choices for Lunch and Dinner, plus Desserts, Drinks, To Go Specials, Kids Menus, and more. LongHorn Steakhouse also offers gift cards and has an eClub for steak lovers to get insider news, offers, and a free appetizer. The restaurant's motto is "You Can’t Fake Steak!".

Longhorn Steakhouse Pros & Cons

Pros & Cons of LongHorn Steakhouse

Pros

  • Quality of Food: Many reviews highlight the great taste and quality of the steaks, particularly the Flo's Filet and Outlaw Ribeye.
  • Casual Ambiance: The atmosphere is often described as casual and inviting, making it suitable for family gatherings or casual dining.
  • Good Value: Prices are generally considered reasonable, especially for the portion sizes offered, providing good value for money.
  • Friendly Staff: Some patrons report positive experiences with staff, noting that they are generally friendly and attentive.

Cons

  • Inconsistent Service: Numerous reviews point to issues with slow service, even during less busy times, leading to frustration among customers.
  • Cleanliness Issues: Reports of unclean tables or restrooms have been noted, which detracts from the overall dining experience.
  • Customer Service Complaints: Several customers express dissatisfaction with how their concerns are handled, citing a lack of responsiveness from management regarding service issues.
  • Mixed Reviews on Specific Locations: Experiences can vary significantly by location, with some branches receiving better feedback than others.

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Longhorn Steakhouse Customer Reviews (8)

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Zoe Reid
Zoe Reid
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Feb 12, 2023
Tyler Akhtar
Tyler Akhtar
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Feb 10, 2023
Paula Lynch
Paula Lynch
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Feb 10, 2023
Nathan Lee
Nathan Lee
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Feb 10, 2023
Nóra Hoffman
Nóra Hoffman
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Feb 9, 2023
Marilyn Carter
Marilyn Carter
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Feb 9, 2023
Jennifer Jager
Jennifer Jager
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Feb 8, 2023
Nurbika Akhtakhanov
Nurbika Akhtakhanov
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Feb 8, 2023

Longhorn Steakhouse Customer’s Q&A

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Longhorn Steakhouse Features and Benefits

Here are some key features and benefits of LongHorn Steakhouse:

  • Great Food: LongHorn Steakhouse is known for its perfectly seasoned and expertly grilled steaks. They also offer a variety of other dishes like Parmesan Crusted Chicken, hand-cut LongHorn Salmon, and slow-cooked Baby Back Ribs.
  • Convenient Locations: LongHorn Steakhouse has locations all over the country, making it easy for customers to find a restaurant near them.
  • Rewards Program: LongHorn Steakhouse offers a rewards program that allows customers to earn points for every dollar they spend at the restaurant. These points can be redeemed for free food and drinks.
  • Employee Benefits: LongHorn Steakhouse offers competitive pay, flexible schedules, and a variety of benefits for their employees. This includes medical, dental, and vision insurance, as well as vacation and flex time.
  • Culture: LongHorn Steakhouse prides itself on its great work culture. They believe in providing a positive and supportive environment for their employees.

Longhorn Steakhouse Pricing

Pricing at LongHorn Steakhouse

LongHorn Steakhouse offers a range of menu items at varying prices. Here are some examples:

  • Flo's Filet®: starts at $28.29
  • Outlaw Ribeye®: priced at $35.79
  • Renegade Sirloin: starts at $17.99
  • Ribeye: priced at $29.29
  • New York Strip: priced at $28.49
  • Fire-Grilled T-Bone: priced at $32.29
  • The LongHorn® Porterhouse: priced at $38.99

For the Grill Master Combos:

  • 9 oz. BBQ Chicken & 8 ct. Redrock Grilled Shrimp: priced at $25.29
  • 6 oz. Renegade Sirloin & 8 ct. Redrock Grilled Shrimp: priced at $24.49
  • 9 oz. Parmesan Crusted Chicken & Half-Rack Ribs: priced at $27.29

Prices may vary by location and are subject to change, so checking the official website or contacting the restaurant for the most accurate information is advisable.

Payment Method

Payment Methods at LongHorn Steakhouse

LongHorn Steakhouse offers a variety of payment methods for customer convenience:

  • Credit and Debit Cards: Accepted for both in-store and online purchases.
  • PayPal: Available as a payment option.
  • Gift Cards: Can be used for payments at the restaurant.
  • Mobile Payments: The LongHorn Steakhouse app allows for secure mobile pay functionality, enabling customers to pay their checks directly from their phones while dining in.
  • Sezzle: Offers a Buy Now, Pay Later option, allowing customers to split their payments into four interest-free installments over six weeks.

Notably, LongHorn Steakhouse does not accept Apple Pay, Google Pay, or any cryptocurrency payments.

Longhorn Steakhouse FAQs

FAQ

Longhorn Steakhouse Alternatives

Here are the top 10 alternatives to Longhorn Steakhouse:

  1. Outback Steakhouse
  2. Cracker Barrel
  3. Texas Roadhouse
  4. Red Lobster
  5. Olive Garden
  6. Applebee's
  7. Chick-fil-A
  8. TGI Fridays
  9. Chili's
  10. Boston Market

These restaurants offer a variety of dining experiences and menu options. Enjoy exploring these alternatives!

FAQ

How To Open A Longhorn Steakhouse Account?

To open an account on LongHorn Steakhouse, follow these steps:

  1. Visit the LongHorn Steakhouse website.
  2. Click on the "Create My LongHorn Account" button.
  3. You can choose to log in with Facebook or fill in the form.
  4. Enter your first name, last name, email address, zip code, and phone number.
  5. Select your phone type (Mobile, Primary, Home, Business, Alternate).
  6. Enter your date of birth and create a password.
  7. Select your preferred location and restaurant state.
  8. If you wish, you can opt to receive special offers and news about LongHorn Steakhouse by checking the relevant box.
  9. Click on the "Create My LongHorn Account" button to complete the registration.

Remember, you must be 21 or older to subscribe. Enjoy your dining experience at LongHorn Steakhouse!

FAQ

Longhornsteakhouse.com Return Policy?

Longhorn Steakhouse has a return policy that states items cannot be returned. This applies to their gift cards which are non-reloadable and the value on the card cannot be replaced if it's lost or stolen. The gift cards are valid at participating restaurants in the U.S..

As for the shipping policy, it is mentioned that estimated ship dimensions are 0.3 inches in length, 3 inches in width, and 2 inches in height. The estimated ship weight is 1 ounce. However, it is regretted that the item cannot be shipped to PO Boxes. It also cannot be shipped to certain locations including the United States Minor Outlying Islands, American Samoa, Puerto Rico, Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, and Guam.

FAQ

About Longhornsteakhouse.com Payment Method?

LongHorn Steakhouse offers several payment methods. Customers can pay online through the website, the app, or via phone. The LongHorn Steakhouse app also provides in-app payment and easy check-in features. It also has a re-order feature for quick ordering of favorite items again. The app offers a secure mobile pay functionality for dining in. Customers can pay their check from their phone and leave sooner. For signed copies of credit/debit card receipts, customers need to contact the bank that issued the card.

FAQ

About Longhornsteakhouse.com Popular Products and Services?

LongHorn Steakhouse offers a variety of services and products. The main attraction is the menu which includes appetizers, legendary steaks, seafood, burgers, chicken, and more. They also provide To Go Specials and Kids Menus. Some of the popular items on the menu include Shrimp & Lobster Chowder, Texas Tonion, Loaded Potato Soup, and Cowboy Pork Chops. However, the reviews for these items vary, with some patrons loving them while others find them less than exceptional. The restaurant also offers the ability to order ahead and join a waitlist. In addition to the food, LongHorn Steakhouse is known for its quality service and detailed food preparation procedures. This ensures that every plate of food goes out the same each time, providing a consistent dining experience for patrons.

FAQ

About Longhornsteakhouse.com Prices and Cost?

LongHorn Steakhouse offers a variety of dishes with varying prices. Here are some examples from the menu:

  • Flo's Filet® starts at $28.29.
  • Outlaw Ribeye® is priced at $35.79.
  • Renegade Sirloin starts at $17.99.
  • Ribeye is priced at $29.29.
  • New York Strip is priced at $28.49.
  • Fire-Grilled T-Bone is priced at $32.29.
  • The LongHorn® Porterhouse is priced at $38.99.

For the Grill Master Combos:

  • 9 oz. BBQ Chicken & 8 ct. Redrock Grilled Shrimp is priced at $25.29.
  • 6 oz. Renegade Sirloin & 8 ct. Redrock Grilled Shrimp is priced at $24.49.
  • 9 oz. Parmesan Crusted Chicken & Half-Rack Ribs is priced at $27.29.
  • 6 oz. Flo’s Filet® & 4 oz. Lobster Tail is priced at $37.79.

Please note that these prices are subject to change and may vary by location. It's always a good idea to check the official website or contact the restaurant for the most accurate and up-to-date information.

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