Longhorn Steakhouse Reviews
(Rated by 1583 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Customer Service5.0
- Shipping & Delivery4.0
- Return Policy4.0
- Price & Quality5.0
Recent Customer Reviews (8)
Zoe Reid
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Tyler Akhtar
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Paula Lynch
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Nathan Lee
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Nóra Hoffman
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Marilyn Carter
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Jennifer Jager
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Nurbika Akhtakhanov
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Longhorn Steakhouse Pros & Cons
Pros
1
Great Food: LongHorn Steakhouse is known for its perfectly seasoned and expertly grilled steaks. They also offer a variety of other dishes like Parmesan Crusted Chicken, hand-cut LongHorn Salmon, and slow-cooked Baby Back Ribs.
2
Convenient Locations: LongHorn Steakhouse has locations all over the country, making it easy for customers to find a restaurant near them.
3
Rewards Program: LongHorn Steakhouse offers a rewards program that allows customers to earn points for every dollar they spend at the restaurant. These points can be redeemed for free food and drinks.
4
Employee Benefits: LongHorn Steakhouse offers competitive pay, flexible schedules, and a variety of benefits for their employees. This includes medical, dental, and vision insurance, as well as vacation and flex time.
5
Culture: LongHorn Steakhouse prides itself on its great work culture. They believe in providing a positive and supportive environment for their employees.
6
Quality of Food: Many reviews highlight the great taste and quality of the steaks, particularly the Flo's Filet and Outlaw Ribeye.
7
Casual Ambiance: The atmosphere is often described as casual and inviting, making it suitable for family gatherings or casual dining.
8
Good Value: Prices are generally considered reasonable, especially for the portion sizes offered, providing good value for money.
9
Friendly Staff: Some patrons report positive experiences with staff, noting that they are generally friendly and attentive.
CONS
1
Inconsistent Service: Numerous reviews point to issues with slow service, even during less busy times, leading to frustration among customers.
2
Cleanliness Issues: Reports of unclean tables or restrooms have been noted, which detracts from the overall dining experience.
3
Customer Service Complaints: Several customers express dissatisfaction with how their concerns are handled, citing a lack of responsiveness from management regarding service issues.
4
Mixed Reviews on Specific Locations: Experiences can vary significantly by location, with some branches receiving better feedback than others.
Longhorn Steakhouse Features and Benefits
Features
Great Food
LongHorn Steakhouse is known for its perfectly seasoned and expertly grilled steaks. They also offer a variety of other dishes like Parmesan Crusted Chicken, hand-cut LongHorn Salmon, and slow-cooked Baby Back Ribs.
Convenient Locations
LongHorn Steakhouse has locations all over the country, making it easy for customers to find a restaurant near them.
Rewards Program
LongHorn Steakhouse offers a rewards program that allows customers to earn points for every dollar they spend at the restaurant. These points can be redeemed for free food and drinks.
Employee Benefits
LongHorn Steakhouse offers competitive pay, flexible schedules, and a variety of benefits for their employees. This includes medical, dental, and vision insurance, as well as vacation and flex time.
Culture
LongHorn Steakhouse prides itself on its great work culture. They believe in providing a positive and supportive environment for their employees.
Quality of Food
Many reviews highlight the great taste and quality of the steaks, particularly the Flo's Filet and Outlaw Ribeye.
Casual Ambiance
The atmosphere is often described as casual and inviting, making it suitable for family gatherings or casual dining.
Good Value
Prices are generally considered reasonable, especially for the portion sizes offered, providing good value for money.
Friendly Staff
Some patrons report positive experiences with staff, noting that they are generally friendly and attentive.